Returns within 15 days, payment by credit card, PayPal.
Verified store facts
Data insight — Musical Instruments
- Trust-tier on file: not yet assessed
- Currently have an active code: 0%
- Document free return shipping: 11%
- Document a customs/duties status: 0%
- Median return window: 30 days
This shop's return window (15 days) is longer than 17% of the Musical Instruments shops we've checked.
What they sell
Musical Instruments Books & Media from shop structured data (unverified) as of 2026-08-20Elsewhere on the web
Verification activity
- Record verified 2026-08-20
- rdap retrieved 2026-08-20
- ssl_probe retrieved 2026-08-20
- about_research retrieved 2026-08-10
- about_research retrieved 2026-08-10
Similar shops on file
AI summary
Roberto's Winds is a woodwind showroom and repair shop based in New York City, specializing in saxophones, clarinets, flutes, piccolos, mouthpieces, ligatures, and reeds. The shop also sells accessories, books, sheet music, CDs, DVDs, and gift items, along with its own "RW" brand of reeds and saxophones.
Founded in 1989 by Roberto Romeo, who trained under repairman Saul Fromkin, the store is located at 15 W. 39th Street, Suite 802, New York, NY 10018. It is known for its "Mark VI Room" featuring vintage Selmer Paris saxophones from the 1930s through the 1970s. Business hours are Monday through Friday 10 am to 6 pm and Saturday 11 am to 4 pm.
Orders ship domestically via USPS and internationally via DHL, with processing taking 1-2 business days and delivery within 2-4 days in the US or 3-5 business days internationally. Payment is accepted via MasterCard, Visa, American Express, and PayPal.
Returnable items may be returned within 15 days of purchase for a refund minus a 5% restocking fee. Non-returnable items include open reeds, mouthpieces, instruments, and special orders. The customer covers return shipping charges.
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Includes unverified information. Please do your own research. · AI-generated · Sources: 4 ⓘ
Logos indicate compatibility, not endorsement.
Frequently asked questions
What is Robertoswinds's return window?
15 days, per the shop's published returns window policy. Checked 2026-08-20.
Which countries does Robertoswinds ship to?
US. Checked 2026-08-20.
How long does delivery from Robertoswinds take?
1-2 days. Checked 2026-08-20.
When was Robertoswinds last checked?
2026-08-20 — every field on this page carries its own source and retrieval date.