Returns within 5 days, payment by credit card.
Verified store facts
Data insight — Electronics
- Trust-tier on file: not yet assessed
- Currently have an active code: 1%
- Document free return shipping: 18%
- Document a customs/duties status: 0%
- Median return window: 30 days
- Median free-shipping threshold: 80€
This shop's return window (5 days) is longer than 3% of the Electronics shops we've checked.
Elsewhere on the web
Verification activity
- Record verified 2026-08-21
- ssl_probe retrieved 2026-08-21
Similar shops on file
AI summary
Vibe operates an online store at order.vibe.us selling Vibe boards and Vibe mobile stands purchased directly from the brand. Orders can be cancelled before the product is shipped for a full refund.
Returns are accepted within 30 days of delivery for direct purchases, with the customer responsible for the return shipping fee. In the US, return shipping is listed at 200 USD per unit or 400 USD per set. The return address is in Compton, CA (HOYU US LOGISTICS INC), and items must be sent back with all original packaging and accessories. Defective or damaged-on-arrival products can be exchanged if reported within 7 business days of delivery, with Vibe covering shipping in both directions.
Refunds are processed within 10 business days after the returned item is received and inspected, with the credit applied to the original payment method. Payment is accepted by credit card. Shipping to the US is referenced through the linked shipping policy page at vibe.us/shipping/.
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Includes unverified information. Please do your own research. · AI-generated
Logos indicate compatibility, not endorsement.
Frequently asked questions
What is Vibe's return window?
5 days, per the shop's published returns window policy. Checked 2026-08-21.
Which countries does Vibe ship to?
US. Checked 2026-08-21.
When was Vibe last checked?
2026-08-21 — every field on this page carries its own source and retrieval date.