Returns within 30 days, payment by credit card.
Verified store facts
Data insight — Lighting
- Trust-tier on file: not yet assessed
- Currently have an active code: 3%
- Document free return shipping: 18%
- Document a customs/duties status: 0%
- Median return window: 30 days
- Median free-shipping threshold: 74.5€
This shop's return window (30 days) is longer than 22% of the Lighting shops we've checked.
What they sell
Lighting Networking & Smart Home from shop structured data (unverified) as of 2026-08-16Elsewhere on the web
Verification activity
- Record verified 2026-08-16
- rdap retrieved 2026-08-16
- ssl_probe retrieved 2026-08-16
Similar shops on file
AI summary
Novostella is an online shop specializing in smart LED lighting products, with a focus on LED flood lights and related fixtures. The homepage highlights offerings such as a 45W 5000K motion sensor security light and a 20ft waterproof tunable white LED strip light. The site organizes its catalog into categories including Hot, New, and Products, and groups items by usage such as landscape lighting, security lighting, wall washing, and outdoor ambiance.
The shop operates on the Shopify platform and is run by Shenzhen Ustellar Technology Ltd., based in Shenzhen, Guangdong, China. Payment is accepted by credit card. Orders are processed within 48 hours, with standard shipping taking 3–10 business days and a tracking number provided by email. Free shipping is offered on orders over $20, while a $6 shipping fee applies to smaller orders.
Novostella offers a 30-day return policy for unused items in original packaging. Only regular-priced items are eligible for refunds; sale items are excluded. Customers are responsible for return shipping costs, and shipping fees are non-refundable. Exchanges are limited to defective or damaged items.
Explain with AI ▾Show less ▴
Includes unverified information. Please do your own research. · AI-generated
Logos indicate compatibility, not endorsement.
Frequently asked questions
What is Novostella's return window?
30 days, per the shop's published returns window policy. Checked 2026-08-16.
How long does delivery from Novostella take?
3-10 days. Checked 2026-08-16.
When was Novostella last checked?
2026-08-16 — every field on this page carries its own source and retrieval date.