Returns within 14 days, payment by credit card.
Verified store facts
Show all 237 countries
AC, AD, AE, AF, AG, AI, AL, AM, AO, AR, AT, AU, AW, AX, AZ, BA, BB, BD, BE, BF, BG, BH, BI, BJ, BL, BM, BN, BO, BQ, BR, BS, BT, BW, BY, BZ, CA, CC, CD, CF, CG, CH, CI, CK, CL, CM, CN, CO, CR, CV, CW, CX, CY, CZ, DE, DJ, DK, DM, DO, DZ, EC, EE, EG, EH, ER, ES, ET, FI, FJ, FK, FO, FR, GA, GB, GD, GE, GF, GG, GH, GI, GL, GM, GN, GP, GQ, GR, GS, GT, GW, GY, HK, HN, HR, HT, HU, ID, IE, IL, IM, IN, IO, IQ, IS, IT, JE, JM, JO, JP, KE, KG, KH, KI, KM, KN, KR, KW, KY, KZ, LA, LB, LC, LI, LK, LR, LS, LT, LU, LV, LY, MA, MC, MD, ME, MF, MG, MK, ML, MM, MN, MO, MQ, MR, MS, MT, MU, MV, MW, MX, MY, MZ, NA, NC, NE, NF, NG, NI, NL, NO, NP, NR, NU, NZ, OM, PA, PE, PF, PG, PH, PK, PL, PM, PN, PS, PT, PY, QA, RE, RO, RS, RU, RW, SA, SB, SC, SD, SE, SG, SH, SI, SJ, SK, SL, SM, SN, SO, SR, SS, ST, SV, SX, SZ, TA, TC, TD, TF, TG, TH, TJ, TK, TL, TM, TN, TO, TR, TT, TV, TW, TZ, UA, UG, UM, US, UY, UZ, VA, VC, VE, VG, VN, VU, WF, WS, XK, YE, YT, ZA, ZM, ZWData insight — Bath & Body
- Trust-tier on file: not yet assessed
- Currently have an active code: 1%
- Document free return shipping: 9%
- Document a customs/duties status: 0%
- Median return window: 30 days
- Median free-shipping threshold: 65€
This shop's return window (14 days) is longer than 14% of the Bath & Body shops we've checked.
What they sell
Bath & Body Haircare Skincare from shop structured data (unverified) as of 2026-08-16Elsewhere on the web
Verification activity
- Record verified 2026-08-16
- about_research retrieved 2026-08-16
- about_research retrieved 2026-08-16
- about_research retrieved 2026-08-16
- about_research retrieved 2026-08-16
Similar shops on file
AI summary
FreeTheRoots is an online shop selling natural hair and skin care products, with a focus on items for locs, curls, and sensitive scalps. The catalog includes aloe hydrating mists, ACV conditioning rinses, shampoo-replacement bars, hair and skin oils, towels, coasters, and bundle kits.
The brand is presented as a Black-owned family business operated by brothers Nic, Josh, and Austin Thompson, who share Jamaican heritage tied to Ocho Rios. The product line was developed after the founders began growing their own freeform locs in 2015.
Orders ship from Florida and are priced in USD. Domestic U.S. customers can select UPS or USPS at checkout, while international orders are sent via DHL. Free shipping is offered on U.S. orders of $80 or more. Returns are accepted within 14 days for unopened, unused items, with the customer covering return shipping; exchanges are limited to defective or damaged items.
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Includes unverified information. Please do your own research. · AI-generated · Sources: 4 ⓘ
Logos indicate compatibility, not endorsement.
Frequently asked questions
What is Freetheroots's return window?
14 days, per the shop's published returns window policy. Checked 2026-08-16.
Which countries does Freetheroots ship to?
237 countries (full list on the shop record). Checked 2026-08-16.
When was Freetheroots last checked?
2026-08-16 — every field on this page carries its own source and retrieval date.