Returns within 14 days, payment by Apple Pay, credit card, PayPal.
Verified store facts
Data insight — Networking & Smart Home
- Trust-tier on file: not yet assessed
- Currently have an active code: 0%
- Document free return shipping: 19%
- Document a customs/duties status: 0%
- Median return window: 30 days
This shop's return window (14 days) is longer than 10% of the Networking & Smart Home shops we've checked.
What they sell
Networking & Smart Home Electrical Supplies Electronics Home & Garden from shop structured data (unverified) as of 2026-08-21Elsewhere on the web
Verification activity
- Record verified 2026-08-21
- rdap retrieved 2026-08-21
- ssl_probe retrieved 2026-08-21
Similar shops on file
AI summary
Ekosia is a French online shop specializing in solar routers (routeurs solaires), in particular the SmartSun device. The product is designed to detect surplus photovoltaic production and redirect that energy to an electric water heater instead of exporting it to the grid at the regulated feed-in tariff.
The shop is based in Nantes, France. Orders are shipped from France within 24-48 hours, and customer service is described as a human French team that responds within 24 business hours. The SmartSun router is sold as a one-time purchase with no subscription, and the device carries a 2-year warranty.
The website includes a 66-question FAQ covering water heater and inverter compatibility, installation, technical operation, and savings, along with an online savings simulator. Visitors can get in touch by phone (02 85 52 83 93), email, or a contact form, and a photo-based diagnostic of the water heater's nameplate is offered for personalised compatibility checks.
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Includes unverified information. Please do your own research. · AI-generated
Logos indicate compatibility, not endorsement.
Frequently asked questions
What is Ekosia's return window?
14 days, per the shop's published returns window policy. Checked 2026-08-03.
Which countries does Ekosia ship to?
FR. Checked 2026-08-03.
When was Ekosia last checked?
2026-08-21 — every field on this page carries its own source and retrieval date.