Customfam customfam.com

CustomFam is an Austin, Texas-based online shop established in 2022. It sells personalized home décor and custom gifts, including memorial canvas prints, wooden signs, cut metal signs, custom bags and purses, blankets, table runners, and quilted bedding sets. Products are organized by occasion — Father's Day, Mother's Day, Valentine, Halloween, Christmas, and Back to School — and by recipient, with sections for parents, partners, grandparents, and pet lovers.

Each item is made to order with a production time of 5–7 business days. Orders ship via USPS, UPS, or FedEx, with Economy taking 10–14 business days total and Express taking 7–11. Tracking numbers are issued once orders ship, and free holiday shipping is advertised on orders of $150 or more. International shipping is offered to countries such as Austria, Belgium, Germany, Denmark, France, Italy, Luxembourg, the Netherlands, and Poland, with 5–7 day delivery.

General returns and exchanges are not accepted for personalized items. Customers have a 24-hour window after checkout to cancel before production begins. Replacements or refunds are available within 30 days of receipt for damaged, defective, or incorrect items. Payment is accepted by credit card.