Returns within 7 days, payment by credit card, PayPal.
Verified store facts
Data insight — Coffee & Tea
- Trust-tier on file: not yet assessed
- Currently have an active code: 1%
- Document free return shipping: 13%
- Document a customs/duties status: 0%
- Median return window: 30 days
- Median free-shipping threshold: 57.5€
This shop's return window (7 days) is longer than 2% of the Coffee & Tea shops we've checked.
What they sell
Coffee & Tea Beverages (Non-Alcoholic) from shop structured data (unverified) as of 2026-08-20Elsewhere on the web
Verification activity
- Record verified 2026-08-20
- rdap retrieved 2026-08-20
- ssl_probe retrieved 2026-08-20
- about_research retrieved 2026-08-09
- about_research retrieved 2026-08-09
Similar shops on file
AI summary
BornTea is an online shop selling loose leaf Chinese teas, including green, black, oolong, white, and puerh varieties. The company describes itself as sourcing directly from sustainable origin farms across 14 provinces in China, with the founders based in Yunnan and Fujian and headquartered in Hong Kong.
Orders are processed within 1-2 business days and shipped internationally from a fulfillment center. Payment can be made by credit card or PayPal. Because the teas are perishable and the boxes are made to order, the shop does not accept returns. Dissatisfaction with an order must be reported by email within seven days of receipt, and replacements may be issued at the company's discretion, sometimes after reviewing photographs.
The site highlights third-party lab screening of its teas for pesticides and heavy metals, and notes that packaging uses biodegradable materials such as corn-fiber sachets and cornstarch boxes. An auto-renew subscription option is mentioned, and cancellation is only possible before the fulfillment center dispatches the order.
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Includes unverified information. Please do your own research. · AI-generated · Sources: 4 ⓘ
Logos indicate compatibility, not endorsement.
Frequently asked questions
What is Borntea's return window?
7 days, per the shop's published returns window policy. Checked 2026-08-20.
How long does delivery from Borntea take?
1-2 days. Checked 2026-08-20.
When was Borntea last checked?
2026-08-20 — every field on this page carries its own source and retrieval date.